Customer Information List

Access this report using Reports>Accounts Receivable>Customer Information.

Use this report to print a list of customers that were set up using the Maintain>Accounts Receivable>Customers form. This report is comprised of the Customer, Billing, and Contact Information. It also includes the Default Revenue Account, Distribution Code, and selections for printed and/or emailed invoices and customer statements.

Additional items, columns, and filters are available if any user defined fields were created by the Administrator using Organization>Set Up User Defined Fields. Only user defined fields with a field type of String, Editable Drop-Down List, Non-Editable Drop-Down List, Date, or Yes/No are available in the Items by Page group box on the Content tab.

User defined fields with a field type of Currency follow the formatting of the organization's functional currency. The functional currency was determined by the Administrator when the organization was created (File>New Organization>Functional Currency panel).

Report Criteria

Use this tab to assign a report name and determine whether or not to include it on the actual report. The report name can be printed in the header or the footer of the report.

Use this tab to determine what data to include in the report and to define the report layout.

  • By selecting Available Items, the data is divided onto separate pages. The report starts a new page for each item, and the item is printed in the page header of the report.
  • By selecting Available Columns, the data that appears in the body of the report is determined.

Column

Description

Class

This item is used to limit or sort a range of customer IDs. Assign it to different IDs so that they can be grouped together. The report shows the class-Financial Counseling or Budget Counseling, for example.

Type

This is used as a second-level sort for Class. Use it to limit or sort a range of customer IDs. For example, within the Class Financial Counseling, you might assign Types Bankruptcy, Debt Consolidation, or Refinancing. The report would show these types.

Customer ID

The ID assigned to the customer. The report shows the Customer ID-Smith, Jones, or Adams, for example.

Customer Name

The customer's name. The report shows Ann Smith, Brian Jones, Steven Adams, for example.

Status

The status of the customer ID-Active, Inactive, or Discontinued.

Cash Only A status of Yes or No, indicating whether the Cash Only box is checked for this customer.

Currency

The currency type assigned to the customer, such as USD, CAD, or EUR. Currencies were created and activated by the Administrator using the Organization>Currency Setup form.

Currency Description

The description associated with the currency, such as US Dollar, Canadian Dollar, or Euro.

Always Receive in Customer Currency

A designation of Yes or No, determining whether to always pay this customer in the specified currency.

Billing Group ID

The customer's billing group ID.

Website

The customer's URL for this webpage.

Resale Tax ID

The customer's resale tax ID.

Billing Address

The street or post office address where the customer is billed.

Billing City

The city where the customer is billed.

Billing State/Province

The state or province where the customer is billed.

Billing Postal Code

The postal code for the designated billing city/state.

Billing Country

The country where the customer is billed.

Printed Billing Address

The billing address that overrides the printed format of the main address.

Billing Contact Title

The title for the billing contact person, such as Ms. or Mr.

Billing Contact Name

The name of the billing contact for this customer.

Billing Contact Position

The billing contact's position, such as Sales Rep or Owner.

Billing Contact Email

The email address for the billing contact.

Billing Voice Number

The billing contact's voice telephone number.

Billing Fax Number

The billing contact's fax number.

Service Address

The street or post office address to which the customer has items shipped or where services are rendered.

Service City

The city to which the customer has items shipped or where services are rendered.

Service State/Province

The state or province to which the customer has items shipped or where services are rendered.

Service Postal Code

The postal code for the designated service city/state.

Service Country

The country associated with the service address.

Printed Service Address

The service address that overrides the printed format of the main address.

Service Contact Title

The title for the service contact, such as Ms. or Mr.

Service Contact Name

The name of the service contact for this customer.

Service Contact Position

The service contact's position with the customer, such as Sales Rep or Owner.

Service Contact Email

The email address for the service contact.

Service Voice Number

The service contact's voice telephone number.

Service Fax Number

The service contact's fax number.

Shipping Address

The customer shipping address entered on the Maintain>Accounts Receivable>Customers>Addresses>Customer Shipping Address form.

Shipping City

The customer shipping address city.

Shipping State/Province

The customer shipping address state or province.

Shipping Postal Code

The customer shipping address postal code.

Shipping Country

The customer shipping address country.

Printed Shipping Address

The shipping address that overrides the printed format of the main address.

Shipping Contact Title

The customer shipping address contact title, such as Mr. or Ms.

Shipping Contact Name

This is the customer shipping address contact name.

Shipping Contact Position

The customer shipping address position, such as Sales Rep or Owner.

Shipping Contact Email

The email address of the customer shipping contact.

Shipping Voice Number

The telephone number of the customer shipping contact.

Shipping Fax Number

The fax number of the customer shipping contact.

Shipping Sales Tax Code

The Sales Tax Code associated with this shipping address.

Credit Hold

A status of Yes or No, indicating whether the Credit Hold box is checked for this customer.

Apply Finance Charge

A designation of Yes or No, indicating whether a finance charge has been applied to this customer.

Taxable

A designation of Yes or No, indicating whether the customer is taxable.

Default Shipping Address Code

The default used for the shipping address code.

Billing Comment

The billing comment for the customer.

First Discount %

The customer's discount percentage.

Second Discount %

The customer's second discount percentage.

First Discount Days Available

The number of days the discount is available.

Second Discount Days Available

The number of days the second discount is available.

Days Until Net Amount Due

The number of days from the Invoice Date until this customer's net amount for the invoice is due.

Default Revenue Account

The Revenue Account to which invoices to this customer are usually credited-40001 or 40101, for example.

Default Prepayment Account The default Prepayment G/L code for this account.

Default Distribution Code

The default Distribution Code for this account-PROF for example.

Default Discount GL Account

The default general ledger account set up using Maintain>Accounts Receivable>Customers>Default Coding tab.

Print Paper Invoice

A status of Yes or No, indicating whether the Print Paper Invoice box is checked for this customer.

Email Invoice

A status of Yes or No, indicating whether the Email Invoice box is checked for this customer.

Invoice Email Addresses

The email addresses used to send invoices to the billing contacts.

Invoice Email Process Template

The email process template used to send invoices to the billing contact.

Print Paper Statement

A status of Yes or No, indicating whether the Print Paper Statement box is checked for this customer.

Email Statement

A status of Yes or No, indicating whether the Email Statement box is checked for this customer.

Statement Email Addresses

The email addresses used to send statements to the billing contacts.

Statement Email Process Template

The email process template used to send statements to the billing contact.

Notes

Any notes entered on the Maintain>Accounts Receivable>Customer Information>Notes tab.

Original Customer ID

The Customer ID used before it was renamed or merged into the new Customer ID (using the Merge/Rename Customer ID form).

Merged/Renamed Date

The date the Customer ID was merged or renamed into the new Customer ID.

Merged/Renamed Type

Whether the ID was merged or renamed-M (Merge) or R (Rename).

Merged/Renamed By

The user who merged or renamed the ID.

Merged/Renamed Comment

Any comments entered about the merged or renamed customer.

{User Defined Field} - Customers

A customer type user defined field and its data. There will be a separate column for each field.

Use this tab to narrow down and more explicitly define the data to include in the report by selecting from the Available Filters.

Use this tab to change the font and page setup for a report.

Use this tab to secure the active report so that other users cannot save their changes to it. The user that selects the check box, and then saves the report, is the only user that can change or save it later. This check box cannot be cleared by any user other than the user that locked the report.