Void Invoices
Access this form using Activities>Accounts Receivable>Void Invoices>Start button. |
Use this form to select invoices that you want to void. When invoices are voided, the system generates a record with a transaction source of ARV. Click Display Filter to limit which documents are displayed in the table. For example, you might want to view only documents written after a certain date. Then, click Display Records
to see only the records that match the filter criteria. If you are not using the filter (it is blank), the Display Records button displays all of the outstanding documents you currently have. Select any or all of the documents displayed, and click OK to initiate the process.

The Currency field is only available if the Administrator has installed and added the Multicurrency module. The Invoices/Vouchers Table only contains invoices whose currency is the same as the currency selected on the Session form. When an Accounts Receivable transaction originating in an alternate currency is paid, it is settled. See Process to Settle Open A/P and A/R Transactions for more information.
Filters: The filter is for display purposes only; it allows you to limit which documents are displayed in the Invoices/Vouchers table.
- Available Filter, Selected Filter: Select an item in the Available Filter column, and click the Mover ( > ) to move it to the Selected Filter column.
- Compares To: Select an operator from the drop-down list. The operator compares the value in the Selected Filter column with the values in Criteria 1 and Criteria 2 to determine which documents are displayed in the Invoices/Vouchers table.
- Criteria 1: Enter a value to compare with the item in the Selected Filter column. When using Like or Not Like, you can use "%" to represent any number of characters.
- Criteria 2: Enter a value for the end of a range if the Compares To column contains the Between or Not Between operators.
Invoices/Vouchers Table: Documents are initially sorted in Number order. You can choose to sort records based on any column by clicking the column title. Click the check boxes to select the documents you want to void. No documents are selected the first time this form is opened.
- Records per Page: Select how many documents per page to display using the drop-down list. You can view documents in increments of 10, 25, 50, 100, 250, 500, or 1000. The default value for the Records per Page drop-down list was selected using the Options>Customize Workstation Settings>Preferences tab.
- Number: The system displays the invoice or voucher number.
- Customer ID: The system displays the customer ID associated with the document.
- Date: The system displays the document's date.
- Amount: The system displays the amount of the document.
- Session ID: The system displays the document's session ID.
- Description: The system displays the document description.
- Printed By: The system displays the login name of the user that printed the invoices (Activities>Accounts Receivable>Print/Email Calculated Invoices).
- Currency: The system displays the invoice's currency, such as USD, CAD, EUR, GBP, or MXN.
- Voided Invoices are not available for reprint (Activities>Accounts Receivable>Reprint Historical Invoices).
- For larger organizations with many records, you may want to clear the "Use Drop-Down List on Find Forms" using the Options>Customize Workstation Settings>Preferences tab. This eliminates the time it takes to load the form.
- In the table, you can sort the data based on any column. Simply double-click a column heading to sort according to that column.
- The sorting functionality is only for table display and does not affect printing. Print uses the data from the database and is therefore not reflective of how the items were sorted.