Restore
Access this form with Administrative user rights using File>Restore. |
Use this form to restore both system and organization databases. The databases must have been previously backed up using File>Backup; if data was backed up using other software, the file cannot be restored using this form.
Note: Ensure that all users are logged out of the organization prior to starting this process.
When a database is backed up, the system automatically associates the backup path and filename with the organization database you are backing up. For example, suppose the NTO organization was backed up to \Backup\NTO-201303091325.NPS. In this case, NTO is associated with that path and filename. If you decide to restore the backup file, you must select NTO from the Restore to Database box. At this point, any NTO backup database can be restored including \Backup\NTO-201303091325.NPS. The version number appears in front of the NpsSqlSys backup name. You cannot restore a system database unless it has the appropriate version number in the backup name.

The Restore menu selection is not available. If you need to restore a database, please contact Customer Support via web ticket, chat, or phone. See contact information and support hours on the Support Resources page. For more information, see Nonprofit Online.
Restore to Database: Select an existing database to restore using the drop-down list. The list contains the system database (NpsSqlSys), the NTO database (if it was installed), and any organization databases that have been created. Only backup files that are associated with the selected database can be restored.
Restore from File: Enter the path and filename for the database being restored. If necessary, use Browse to locate the file.
If you use Browse , you will only see hard drives that are available on the computer on which the server component of the system is installed.