Set Up Alerts - Setup Tab

Access this form with Administrative user rights using Organization>Set Up Alerts.

Use this form to create and configure, preview, and assign alerts in the system. Create a unique name for each alert, chose who will receive it, and how they should be notified - either as a menu display while logged in the system or email. Once the alert has been setup, use the Preview Tab to edit and preview the message, and the Assign Tab select the users who will receive the alert notification.

Use this tab to create and configure alerts.

Creating an alert:

 

Name: Enter a unique name to represent the alert you are setting up, or use the drop-down list to select an existing alert to change. This field is required.

Importance: Select the level of importance for this alert. When creating a new alert, if you do not know the level of importance, accept the default of Medium, or select High, Low from the drop-down list. The importance can be changed at any time.

Status: Specify the status of the alert. When creating a new alert, accept the default status, A (Active), or select I (Inactive) from the drop-down list. The status of Inactive disables the alert, so that it cannot be used in the system. A status of discontinued is not available on this form. The status can be changed at any time.

Real-time Notices: Select an option for how the system will notify the recipient about this alert. Choose to send an email, display on the menu bar, select both, or neither to only enter the alert in the Message Center. (Real-time Notifications require some additional setup, see How Do I Set Up Alerts?)

  • Email: Select this box to have the system send an email, as the way to be notified about this alert.
  • In-product: Select this box to have a menu display, while the recipient is logged on to the system, as the way to be notified about this alert.

Configure: Select the module and the specific event in which you want to be alerted.

  • Module: Select from the drop-down list, the module in which the alert is related.
  • Event: Select the type of event in which you want to be alerted.

Filter: This group box contains your alert options based on the focus and event selected. You are required to filter on at least one item.

  • Available Filter, Selected Filter: Select an item in the Available Filter column, and click the Mover ( > ) to move it to the Selected Filter column. Once an item is in the Selected Filter column, set up its filtering criteria. Then, the Alert is limited to the data that falls within the designated filter criteria.
  • Compares To: Select an operator from the drop-down list.
  • Criteria 1: Enter a value to compare with the item in the Selected Filter column.
  • Criteria 2: Enter a value for the end of a range if the Compares To column contains the IN operator.
  • Note: Note that User IDs and Vendor IDs that contain symbols or special characters, such as commas, cannot be included with the IN operator range; each User ID or Vendor ID filtered will need to be in a separate Alert.

  • Use the Alert Limit filter to limit the number of notifications you receive for a specific alert, such as cash balance. For example, select the Alert Limit equals one hour, to be notified the first time the alert occurs and then to be notified at hour long intervals until there are no other occurrences. At the next occurrence of the alert notification, the hour long intervals will be reset.
  • System Users have the ability to turn off the Real-time In-product notifications, by clearing the Connect to the Alert Server check box on the Options>User Preferences form. If not selected, the alerts will continue to collect in the Message Center and Real-time Email Alert Notices will be sent, but the number count on the Message Center will not reflect accurately.