Resetting a Constituent Password

An Millennium user who has been granted rights to the Data Examiner tables can reset a constituent's password on an individual basis if that constituent has an email address on file.

  1. Access the constituent's Basic Data display.
  2. Access the context menu from the Edit Button. Select Options and then select Reset Password.

    Note: If you do not have the proper Millennium User Group Security rights to the Online Constituent Directory, this option will be grayed out.

  3. The constituent's password will be reset to his or her first use password and that password is then sent to the constituent's email address on file.