Resending the EFT File

The system is unable to verify that the electronic funds transfer file was transmitted and received by the bank if our connection portion is not being used. If you are using the connection portion provided and the file was rejected, the system rolls back all records in the file; therefore, the file can be created and sent again.

• If an A/P Electronic Payments file is rejected due to bad data, you must manually correct the *.txt file, or void the vouchers, reprint them, and then create and send the file again.
  • Reprint the vouchers using Activities>Accounts Payable>Pay Selected A/P Invoices and resend the file using Activities>Accounts Payable>Create/Send A/P Electronic Payments in the system.
• If the problem is just a connection error, you should be able to simply resend the existing file.
• If a Direct Deposit file is rejected due to bad data or an incomplete file, and you did not create a backup, you can select the Reset Direct Deposit toolbar button located on the Create/Send Direct Deposit File form. Enter the applicable information (Processing Group Code, Pay Date, and Payroll Type) related to the employees you need to regenerate a file for and reset the payments so that a new file can be created. Otherwise, you must void the Payroll vouchers, and manually recreate them with a supplemental payroll, reprint them, and then create and send the file again.
  • If you created a backup before printing the checks and vouchers, you could restore the session, reprint them and then create and send the file again.