Customer Balances

View balance, document, and transaction information for a customer. You can filter by a specific document or within a date range.

 

In this topic:

 

Enter Customer Details

Set the customer criteria for the data you want to display in the Transactions grid.

Customer ID: Select the customer ID.

Document Date From, To: Set the date range for the documents you want to display balances for in the grid.

Include Activity From: Select an AR code. The columns that display in the Transactions grid depend on the code you select here.

Document Number: Optionally, select an invoice document number.

AR Account: Optionally, select an AR account code.

 

Apply Filters: Select to apply your filters and generate your results in the Transactions grid.


View & Export Your Results

The Transactions grid displays the results based on the filters you applied above, with columns varying depending on the chosen AR code. You can drill down into specific transactions and documents. You can Export your data in PDF or XLS format.

 

Level 1 - Original Document

The original document information.

Document Number: The document number associated with the transaction code

Document Date: The session date specific to this document

Due Date: The due date for the document

Document Description: The description entered during transaction entry

Original Amount: The functional amount of the document

Outstanding Balance: The functional outstanding balance

 

Level 2 - Related Documents

All applicable documents associated with the original document.

Document Number: The document number associated with the transaction code

Transaction Type: The transaction type associated with the document

Session ID: The session ID associated with the document

Applied Amount: The amount applied to the customer balance

Document Date: The session date specific to this document

Document Description: The description entered during transaction entry

Status: The payment status

GL/AR Account: The General Ledger or Accounts Rayable account number associated with the document

 

Level 3 - Transactions

All transaction lines for the original and related documents.

{Segment Name}: The system displays one column for each valid segment. If account level security is applied, you may not see some segments and/or account codes. If you do not have access to one or more accounts, you will not see that record.

Document Number: The number assigned to the document

Debit: The debit amount for the transaction line

Credit: The credit amount for the transaction line

Entry Type: The entry type chosen during transaction entry

Effective Date: The effective date entered during transaction entry

Transaction Description: The description entered for the transaction line item


Customer Balances Summary

For AACT, OARB, and AARB:

  • Total Original Amount: The total original amount due from all customers included in the filtered results.

  • Total Outstanding Balance: The total outstanding balance due from all customers included in the filtered results.

For ARM and ARP/ARC:

  • Total Amount: The total credit amount or total check amount for all customers included in the filtered results.