Vendors - Payments with Corpay

One of your clients is now using Auto Payments through MIP, powered by Corpay. Going forward, Corpay will deliver payments to you on your client’s behalf.

This change helps your client process payments more efficiently - while you remain in control of how you're paid.

What’s Changing

  • Your client now has the option to send your payments through Corpay.

  • Corpay will send payments on your client’s behalf.

  • As a result, you may receive emails, letters, or phone calls from your client or Corpay related to payment methods.

You Control How You Get Paid

Vendors drive the payment method - you choose how you receive payments from Corpay.

 

  • If you are not yet in Corpay’s vendor network, payments will be sent by paper check until you actively enroll in an electronic or virtual payment method. Corpay requires that you've received and deposited at least one paper check within the past 90 days before you can enroll in ACH.

  • If you are already in Corpay’s vendor network and have a preferred payment method on file (such as Virtual Mastercard), payments will be issued that way. You can change your payment method at any time.

 

How to Change Your Payment Method with Corpay

The default payment method (no action required) is paper check. After cashing your first check from Corpay, you can sign up for ACH. Use the enrollment link provided by your client to select your preferred payment method. If you have not received an enrollment link, email vendors@corpay.com to request one. Enrollment takes 10-15 business days to process.

 

Available enrollment options:

Virtual Mastercard

  • Payment delivered within 1 business day
  • Remitted via email
  • Fastest and most secure option
  • Fees and conditions apply

Basic ACH

  • Payment delivered within 3 business days
  • Remitted via email
  • ACH enrollment for this customer only

Accelerated ACH

  • Payment delivered within 1 business day
  • Remitted via email
  • ACH enrollment across Corpay's entire customer network
  • 1% fee

Paper Check

  • Payment mailed within 2 business days, then delivered by USPS within 7–10 business days
  • Remittance comes with check
  • Default payment method

Need Help?

If you need assistance or have questions, see below to determine the appropriate team to contact. When emailing Corpay, please start a new email thread for each request to ensure your inquiry is resolved in a timely manner.

 

You Need Help With... Contact
Enrollment or payment method selection vendors@corpay.com
Processing a payment or updating your company information (such as remittance email address) paymentsupport@corpay.com

 

Best Practice: Please continue to notify your client as you do today anytime you have changes to company information.