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Transaction Display Options

Giving Display Elements

Print Gift Receipts

Giving Data Maintenance

Gift Transactions, Allocations, Amounts, and Linked Secondary Tables

Dues Trends

Giving Trends

Serial Receipts

Profiles World

Site Specific Notes

Gift and Dues Data Display

Giving information is stored and displayed in a way that is somewhat different than the behavior of other data tables in Millennium. The following gives Background Information which explains the way that Giving information is stored and then retrieved for display.

There is a single display pattern that is followed by both the Giving and Dues tables. It is collectively referred to as 'Giving Display, and it will be described using the Giving table as the example. Keep in mind that the Dues table behaves in exactly the same ways.

Giving Display Concepts

In other data tables, each data row is displayed as a distinct unit, set apart from any other rows in that table by separator bars. Any secondary rows that are linked are also displayed as distinct rows following the display of the primary row. Each set of secondary rows will have its own header and each of those rows is set off by smaller separator bars. Those patterns of behavior are described in the topic, Data Display.

In the Giving tables (both Giving and Dues) the display does not follow the pattern of one-to-one correspondence between the data rows as they are stored and as they are displayed. The display of a single "donation" is often a composite, using information from multiple rows. This may include Allocation data from multiple Gift rows that are linked together as a single gift. It may also include data from Secondary Table rows that are attached to the primary row, such as data from the Credit Card, Securities, Correspondence, Gift in Kind, etc. The system will automatically integrate all of the information into a single display, rather than showing the data as distinct primary rows with attached secondary rows.

This is done for several reasons. The amount of information that may be stored concerning a donation is considerable and sometimes that information is best handled as attached secondary table rows. That is the case when the donation is tendered as a Gift in Kind, Securities, or Bank Draft, or by using a Credit Card. Sometimes you may need to associate several pieces of the same kind of information with a donation, as is the case with multiple Quid Pro Quo items, pieces of Correspondence, non-constituent Honorees, Receipts, Pledge Payments or Solicitors. And sometimes the constituent asks that the donation be distributed to multiple Campaigns, Campaign Years, or allocated to multiple Account Numbers or some other pattern of distribution. In that situation, multiple primary rows are created to store the information for these various allocations, but the primary rows are then combined for display purposes.

To examine the possibilities, we will begin with the Secondary Table rows that may be attached to a primary Gift or Dues row. Then we will look at the relationship of the primary rows that make up a single display with multiple Allocations.

Note: For Giving (but not for Dues), the number of rows displayed per page can be changed at anytime by using the Paging selections at the bottom of the table. Users may also navigate to various pages by using this feature (see Paging Data for more information).

Secondary Giving Tables

There are several secondary tables that hold data that is linked to a primary Giving transaction row. Four of these - Bank Draft, Credit Card, Gift in Kind, and Securities - handle data about the way the donation was tendered.

Each primary Giving transaction row can have multiple Bank Draft, Credit Card, Gift in Kind, or Securities rows. This secondary data (if it exists) will be shown below the display of the primary row's Giving transaction common fields, and above the display of any allocation information for the primary gift transaction.

If the transaction is jointly owned by two constituents, the secondary row is incorporated into the display for both constituents even though it is linked to only one side of the joint transaction in the database.

In addition, each Giving transaction row could have attached rows from the following set of secondary data tables: Correspondence, Honoree, Payments, Quid Pro Quo, Receipts,Serial Receipts, and Solicitor.

Attached secondary data rows stored in the Quid Pro Quo, Solicitor, and Correspondence tables will be shown below the primary Giving row's common fields, and above the display of any allocation information for the primary Giving transaction.

Attached secondary data from the Honoree data table will display below this allocation information, and if there is any cross reference information (that is to say, information that names and provides a link to the display of another transaction - for example, a link to a matching pledge, a link to the joint side of the transaction, and/or a link to honor transactions for a constituent), the Honoree data will then display below all cross reference information instead.

Secondary data stored in the Payments table will not display with the primary Giving row. Instead, icons representing the Payment Schedule table and Post Pledge Payment function will display below the primary row's common fields, and above any other attached secondary data and allocation information.

If the Giving row is jointly owned, any attached secondary rows will be incorporated into the display of both constituents in the same way as noted directly above, with the exception of Quid Pro Quo and Serial Receipts secondary rows.

On the joint side of the primary Giving transaction row (the side to which the Quid Pro Quo rows are NOT linked) quid rows will display below the allocation information and below any cross reference information that may exist.

Serial Receipts secondary rows will display with the joint side of the primary Giving transaction row only if a receipt has also been created for the joint transaction by using the Issue New Receipt Tax Receipting Process or by Add Manual Receipt.

Edit edit button buttons provide a visual clue to the fact that displayed data is stored in separate rows. An Edit button for the primary Giving row appears at the top left corner of the row's common fields display, an Edit button for each Allocation is shown to the left of that portion of the display, and Edit buttons appear to the left of each attached secondary row data. Serial Receipts data cannot be edited; therefore, receipt information will not be accompanied by an Edit button.

For additional information on the secondary table rows that may be linked to a primary Giving table row, see the subject Linked Secondary Tables within the topic, Gift Transactions.

Primary Giving Rows with Allocations

At times a constituent makes a donation that is to be distributed in different ways. For example, the constituent might specify that one half be spent on the Library and one half on Research. This means that half of the total will be deposited to one Account Number, and half to another. To the constituent, and also from a fund raising point of view, this is one "gift" that is simply distributed to different places. To your Accounting or Business Office, it is seen as two separate gifts!

In order to accommodate all of these perspectives, Millennium stores the data as two separate, data rows in the Giving table. Much of the information in the two rows is identical, with the exception being the information that is specific to each Allocation. But when Gift information is displayed, the system creates a single display that shows all of the information from both data rows. The common information is only shown once. The data that is specific to one portion is shown in a section of the display known as Allocations. Each "gift" display may show as many Allocations as have been created for the donation.

Therefore, each set of Allocation information is backed up by an individual primary data row that is (nearly) identical to the other data row(s) that contains different Allocation information for the same "gift". Together, these primary rows make up a single Gift Transaction display. (This is in addition to any secondary rows' data that may be incorporated into that display.)

A user might very successfully enter and view Giving data without an acute awareness that the display is composed of data from several different tables. However, an understanding of this structure is especially important for those users who are responsible for generating reports based on the giving data.

Transaction Display Options

There are several transaction display options that will affect the way in which some types of Transactions are shown when you view Giving data. Each user sets these options as desired, and can toggle these settings as the situation requires.

The following display options are set by the user before navigating to a constituent's Giving Detail display page.

Group Linked Transactions Together in Mini Display

The Mini display mode for giving data shows each single-allocation transaction in a standard, single row with field headings. A double-space separates one transaction from the next. For those multi-allocation transactions and pledge transactions with their linked payments and credits, each user may choose to remove this double-space so that these types of transactions display as a group. See User Options - Group Linked Transactions for details.

Display Journals and Voids

Users can suppress the display of Journal and Void transactions when viewing a constituent's giving data. See User Options - Display Journals and Voids for a complete discussion.

Display Matching Transactions on the Matching Company

Users who want to view only out-right donations from a matching company (that is to say, donations that are not the result of matching other constituents' donations) can suppress the display of all matching transactions. See User Options - Display Matching Transactions on the Matching Company for a complete discussion.

Display Matching Credits on the Matching Company

Users can choose to display match pledges, potentials, and match pledge payments on a matching company, but choose, at the same time, to suppress the display of any match credit transactions owned by that same matching company. See User Options - Display Match Credits on the Matching Company for a complete discussion.

The following display options are set by each user after navigating to a constituent's Giving Detail display page.

Note: The settings that you choose for these options (with the exception of Detail Display) will remain fixed as you navigate from one constituent to another, and when you next log in, you will return to the same settings.

Display Modes

Giving transaction data can be displayed in either Detail, Short, Long, or Mini mode. Detail mode displays the details for a single transaction. Short, Long, and Mini modes display details for all transactions for the current constituent. The level of detail that is displayed will depend on what mode you select.

To toggle between Long, Short, and Mini (if available) display modes for primary Giving transactions:

Point to the Section Header Edit button or to one of the table Edit buttons for a primary transaction

Point to Display and then click the desired display mode item.

Detail Display

Details for a Giving transaction can be displayed for a single transaction. This is called Detail Display.

To access the detailed display of a single Transaction, you must first set the Display mode to Short or Mini. Then, re-point to the Edit button to the left of the common fields for the chosen transaction, point to Display, and click Detail .

To re-display all Giving transactions for the current constituent, click the Full Display button.

Show/Hide Payments

If your display is set to Short or Long mode, the details of each payment, on-behalf-of pledge payment (a payment that was made by another constituent to pay down this pledge), credit, and write-off transaction that links to a pledge, sustainer pledge, expectancy, or a match pledge can be shown in the giving data display. Or, these details can be 'collapsed' and displayed in a single line of totals and counts. The counts and totals will be grouped into payments (payments include both pledge payments and bequests), credits (credits include on-behalf-of pledge payments as well as straight credits), and write-offs.

For example, three $25 payments, 2 $10 soft credits, and a write-off are posted to a $200 single allocation pledge. These transactions will display in a single line as:

3 Payment(s) for $75.00 2 Credit(s) for $20.00 1 Write-off(s) for -$110.00

If your display is set to Mini mode and if the Group Linked Transactions together in Mini-Display user option is checked, you may choose to either show each payment, credit, and write-off transaction that links to a pledge, sustainer pledge, or match pledge, or choose to hide them altogether. The single line of totals will not be shown in Mini display mode.

If you are viewing a sustainer pledge, pledge, expectancy or match pledge transaction in Detail Display, the linked payments, soft credits and write-off transactions will show regardless of the Show Payments/Hide Payments option that you have selected.

To change the payment display, point to the section header Edit button, or point to the Edit button to the left of any pledge transaction with payments. The menu includes a toggle item that allows you to switch between Show Payments and Hide Payments. If payments are currently displayed, this item will be labeled Hide Payments. If the payments are currently collapsed (or hidden if the display mode is set to Mini), this item will be labeled Show Payments. Click this menu item to switch the display from Show to Hide or from Hide to Show.

Notes:

If your display is set to Mini mode and if the Group Linked Transactions together in Mini-Display user option is not checked, then the Show Payments/Hide Payments toggle menu item will not display. Before changing the payment display, then, you must set your data display to either Short, Long, or Detail mode ,or set the Group Linked Transactions together in Mini-Display user option to checked in order to see the Show Payments/Hide Payments menu item.

Only those transactions that link to a pledge, sustainer pledge, expectancy or match pledge through the gift pledge key (giftplgkey) will be included in the counts and totals. The single line of totals will not count nor will it include in the total dollar amounts any transactions, such as honors, memorials and/or credits, that link to the pledge payments, credits or write-offs themselves.

Giving Display Page Elements

Constituent Info

The Constituent Info display for Giving is identical to the Constituent Info display for all other data tables. See Data Display, Constituent Info for complete details.

Section Header

The name of the table that is displayed is shown above the data from that table. If you pass the mouse pointer over the name (without clicking), it will access a context menu with items appropriate to that table or for that set of data. These items are, in most cases, identical to the items that display for other data tables; see Data Display, section header Context Menu for complete details.

Edit Buttons

Edit buttons are shown to the left of the display of data. When you pass the mouse pointer over them, a context menu will display. The location of the button will determine its function.

If it is to the left of the main portion of a Transaction, it will access a context menu with items appropriate to the entire Transaction. If it is to the left of one of the Allocations, it will access a context menu with items appropriate for an Allocation.

If it appears to the left of one of the linked, or secondary, data rows, its context menu will be relevant to that data row. If the Edit button is to the left of a cross reference transaction, such as a Matching Pledge transaction, it will access a context menu with action items appropriate for the cross reference transaction; the actions will apply to the cross reference, and not the primary, transaction.

For example, if you choose Update/Delete from the context menu accessed via an Edit button to the left of the main part of a transaction, you will be shown the Update form for the Giving transaction itself. If you instead choose Update/Delete from the context menu accessed via the Edit button to the left of a linked Honoree data row, you will be shown the Update form for the Honoree row.

In another example, the Transactions item on a context menu that is accessed via an Edit button displays a cascading menu of items that correspond to actions that can be performed on a particular type of Giving transaction. (See Edit Giving Data, Transaction Menu Items for complete details). Actions which cannot be applied to a particular kind of Giving Transaction will be grayed out; in other words, disabled. If you choose Transactions from the context menu accessed via an Edit button to the left of the main part of a transaction with a gift type of 'gift', the cascading menu of actions that you can perform on the current transaction, such as Add a Match Pledge, add a Quid Pro Quo item, Add a Solicitor, and so on, displays. Notice that the Post Pledge Payment action item is grayed out because you cannot post a payment on a gift. If you choose Transactions from the context menu accessed via an Edit button to the left of a Matching Pledge cross reference transaction instead, a different set of actions, such as such as Post a Matching Gift Payment or Write Off a Pledge Balance will be enabled.

Pledge Information

Just below the Section Header but above the first data row that is displayed, the number of pledge transactions that still have a balance to be paid is shown in red (the highlight color) with the label, Outstanding Pledges. The system interprets a pledge with multiple allocations as a single pledge. This count includes Pledges, Expectancies, and Match Pledges.

Data Display - Short Display of Gift or Dues Detail

The standard Short Mode display includes the following data columns. The Custom Display Designer can be utilized to tailor this display to your institution's needs by adding or removing data columns, and/or changing the labels of the fields that do display.

Common Information

The Common Information lines show the data that all Allocations have in common. Remember that each allocation is its own separate giving transaction, but they are linked to each other, and display together as a single Transaction

Pledge Information

Note: If the Transaction is not a Pledge, Match Pledge, or Expectancy, then the following Pledge Information elements will not be displayed.

Payment Schedules can also be accessed using the Transaction's context menu.

Post Pledge Payment forms can also be accessed using the Transaction's context menu.

Bank Draft

If the transaction was tendered by Bank Draft, the data fields listed below display if a bank draft row was inserted. Because this information is stored in a secondary table row, an Edit button appears to the left of this information, so that it can be edited independently of the Giving transaction row.

Credit Card

If the transaction was tendered by Credit Card, the data fields listed below display if a credit card row was inserted. Because this information is stored in a secondary table row, an Edit button appears to the left of this information, so that it can be edited independently of the Giving transaction row.

Gift in Kind

If the transaction was tendered by a Gift in Kind, the data fields listed below display if a gift in kind row was inserted. Because this information is stored in a secondary table row, an Edit button appears to the left of this information, so that it can be edited independently of the Giving transaction row.

Securities

If the transaction was tendered by Securities, the data fields listed below display if a securities row was inserted. Because this information is stored in a secondary table row, an Edit button appears to the left of this information, so that it can be edited independently of the Giving transaction row.

Quid Pro Quo Information

If the transaction has one or more linked Quid Pro Quo (QPQ) rows, the data fields listed below display. Because this information is stored in a secondary table row, an Edit button also appears to the left of this information, so that it may be edited independently of the Transaction row.

Solicitor

If the transaction has one or more linked solicitors the name of the gift solicitor for this Giving Transaction is shown as a hyperlink. Execute the hyperlink to display the Relationships for this gift solicitor. Because solicitor information is stored in a secondary table row, an Edit button also appears to the left of this information, so that it may be edited independently of the Transaction row.

Correspondence

If any Correspondence is linked to the Giving transaction row, the data fields listed below display. Because this information is stored in a secondary table row, an Edit button appears to the left of this information, so that it can be edited independently of the Giving Transaction row.

The Correspondence rows display can be toggled between display modes while the Giving transaction display mode itself remains set to Short. See Correspondence, under Long Giving Display below, for the list of fields that will display when the mode is set to Long.

Allocation Information

Every Transaction will have at least one set of Allocation information, and will have many if multiple Allocations have been created for the Transaction. Each set of Allocation information is delineated by a small separator bar and an Edit button will appear to the left of each Allocation.

Cross References

If the Transactions include the appropriate data, the display will also include the corresponding elements described below, which indicate a link to another set of information:

Joint Transactions

Match Transactions

Honor/Memory Transactions

Credit Transactions

Note: Credit Transactions are not always created in this way. They may be independent Transactions and therefore, no cross reference text is shown.

Attachments

Data Display - Long Display of Giving or Dues Detail

The following discussion also pertains to the detailed display of a single transaction.

The elements that are shown when viewing the display of the constituent's data in Long mode, or when displaying a single transaction in Detailed display mode, are nearly the same. In the first case, the different Transactions are set off by separator bars and the Edit buttons are displayed. In the second case only one Transaction is being shown, the label for the display reads, Gift Detail, and no header buttons are shown. Within the display area itself, the elements are the same for both of these cases.

The Standard Long Display includes all of the elements and data that is shown in the Short display, plus the following additional elements. Keep in mind that the Custom Display Designer can be used to add fields to or remove fields from this display and well as relabel the fields that do display.

Common Information

Pledge Information

No additional information is shown in Long Display.

Bank Draft

The following additional information is displayed if the Transaction's tender is Bank Draft, and a bank draft row was inserted.

Credit Card

If the transaction was tendered by Credit Card and a credit card row was inserted, the following additional information is displayed.

Gift in Kind

No additional information is shown in Long Display.

Securities

No additional information is shown for Long Display.

Quid Pro Quo Information

No additional information is shown for Long Display.

Solicitor

No additional information is shown for Long Display.

Correspondence

If any Correspondence is linked to the Giving transaction row, and the display mode for the Correspondence row is set to Long, the following additional information displays.

The Correspondence rows display can be toggled between display modes while the Giving transaction display mode itself remains set to Long. See Correspondence, under Short Giving Display above, for the list of fields that will display when the mode is set to Short.

Allocation Information

The following additional information is displayed with the Giving Transaction is viewed in Long mode.

For Pledge transactions with more than one allocation, a post pledge payment icon displays beneath the allocation information for each allocation, except the first. This icon is used as a short cut means of accessing the form used to create a payment transaction that is posted against this pledge or expectancy transaction's allocation only. If you want to post a pledge payment to the first allocation only, access a payment form by clicking the post pledge payment icon that displays directly below the common information for the pledge.

Receipts

If Receipt information has been linked to the Transaction, it will be displayed just above any cross reference data.

Serialized Tax Receipt Information

If a transaction has a linked serialized tax receipt, then the data fields listed below will display. No Edit button will be displayed because serialized tax receipt information cannot be edited.

Cross Reference

No additional information is shown for Long Display.

Data Display - Mini Display of Giving or Dues Detail

In addition to the Long and Short display modes, the Giving and Dues tables may be displayed in a highly condensed and compressed form that shows each transaction in a single, horizontal line consisting of vertical fields of information.

The Mini display for Giving Data is made up of the following elements:

Print Gift Receipts

Note: The Print Giving feature will be available for organizations that do not utilize Serialized Tax Receipting.

If desired, a user can print a receipt for a constituent's transaction directly from the constituent's Giving Data display. This Receipt is a type of Profile Report; it is created in PDF format and will display in a new instance of the browser, using Adobe Acrobat Reader. Adobe Acrobat Reader must be installed on the user's workstation. From this display, the Receipt can then be printed.

The contents and layout of the Receipt are defined by the Crystal format, Print Receipts.rpt. This format is stored in the location, \Inetpub\wwwroot\Mill\Windows\Profiles. You may make modifications to this format, from within Crystal Reports, as desired, but understanding that when future Millennium releases are installed, the standard Print Receipts format may overwrite your modifications. See Profiles Reports, in the Data Display topic.

To print a Receipt, access the context menu for the edit button to the left of the common information display (the main portion) of the desired transaction. Select the Print Receipt context menu item. The Receipt will display in a new instance of the browser. Print using one of either the Browser's or Acrobat Reader's Print commands. You may also use Browser or Acrobat Reader commands to save a copy of the Receipt to a location that you specify.

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