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Customer Activity

Access this report using Reports>Accounts Receivable>Customer Activity.

Use this report to print all revenues, cash receipts, and charges related to a customer. This report contains:

Additional items, columns, and filters are available if any user defined fields were created by the Administrator using Organization>Set Up User Defined Fields. Only user defined fields with a field type of String, Editable Drop-Down List, Non-Editable Drop-Down List, Date, or Yes/No are available in the Items by Page group box on the Content tab. Also, if you have a transaction line type user defined field and it has a field type of Currency or Number, the system automatically totals the column in the report. User defined fields with a field type of Currency follow the formatting of the organization's functional currency.
The Custom Columns feature, which allows you to create report columns that are not provided by the system. These columns can be set up to override report dates or create custom formulas.

Report Criteria

Use this tab to assign a report name and determine whether or not to include it on the actual report. The report name can be printed in the header or the footer of the report.

Use this tab to determine what data to include in the report and to define the report layout.

By selecting Available Items, the data is divided onto separate pages. The report starts a new page for each item, and the item is printed in the page header of the report.
By selecting Available Columns, the data that appears in the body of the report is determined.

Column	Description
Customer ID	The ID assigned to the customer. The report shows the Customer ID-Smith, Jones, or Adams, for example.
Customer Name	The customer's name. This customer was set up using the Maintain>Accounts Receivable>Customers form. The report shows Ann Smith, Brian Jones, Steven Adams, for example.
Status	The status of the customer ID-Active, Inactive, or Discontinued.
Class	This item is used to limit or sort a range of customer IDs. Assign it to different IDs so that they can be grouped together. The report shows the class-Financial Counseling or Budget Counseling, for example.
Type	This is used as a second-level sort for Class. Use it to limit or sort a range of customer IDs. For example, within the Class Financial Counseling, you might assign Types Bankruptcy, Debt Consolidation, or Refinancing. The report would show these types.
Payee	The customer's addressee information.
Original Invoice/Credit Number	The number assigned to the original invoice or credit. This allows the report to be sorted by invoice/credit number so that all entries made to an invoice/credit are together.
Document Number	The number assigned to the document.
Sales Order Number	The number assigned to the sales order, if it originated from a sales order.
Receipt Number	The number assigned to the receipt.
Receipt Date	The date of the receipt.
Document Date	The date of the document.
Due Date	The due date.
Document Description	The description entered on the transaction entry form.
Document Amount	For functional currency, the document amount entered during transaction entry. For non-functional currency, the Source Document Amount times the Exchange Rate.
Source Document Amount	The document amount entered during transaction entry.
Credit Type	The credit type of Applied Credit, Prepayment, or On Account displays. This was selected on the Enter A/R Credits and Enter A/P Credits forms.
{Segment Name} Code	The actual account code associated with a transaction. The report prints the account code, such as 201, 05, 45001. One column displays for each code type, such as Fund Code or GL Code.
{Segment Name} Title	The title associated with each code above. The report prints one column for each code type, such as Fund Title or GL Title.
{Segment Name} Short Title	The short title for the title above (15 characters or less). One column displays for each code type, such as Fund Short.
{Segment Name} Group Code	The group code you assigned. The report prints a column for each group code, such as Fund Group Code.
{Segment Name} Group Title	The title associated with the group code above. The report prints one column for each group code title.
{Segment Name} Group Short Title	The short title for the group title above (15 characters or less). One column displays for each group code short title, such as Fund Group.
Session ID	The session ID assigned to this batch of A/R documents. This ID was assigned using the Transactions>Accounts Receivable>Enter A/R Invoices, Enter A/R Credits, Enter A/R Receipts, Edit A/R Invoices; Activities>Receipt Writing; Revalue Multicurrency; or Accounts Receivable>Void Invoices Session forms.
Session Date	The date entered on the A/R Session form.
Session Description	The description entered on the A/R Session form.
Session Currency	The currency type assigned to the session, such as USD, CAD, or EUR. Currencies were created and activated by the Administrator using the Organization>Currency Setup form.
Session Currency Description	The description associated with the currency, such as US Dollar, Canadian Dollar, or Euro.
Transaction Source	The transaction type for the invoice, credit, or receipt, such as ARB, ARC, ARM, ARP, ARR, ARS, ARV, CR, CRS, or CSR.
Effective Date	The effective date entered on the transaction entry form.
Entry Type	The entry type chosen during transaction entry-Normal (N), End of Year Adjustment (A), or Beginning Balance (UO).
Transaction Description	The description entered for the transaction line item.
Revenues	For functional currency, the credit amount entered for revenue type accounts in the transaction entry table for the A/R invoice, credit, or receipt. The system automatically processes the credit amount for revaluations (Activities>Revalue Multicurrency). For non-functional currency, the Source Revenues times the Exchange Rate.
Receipts	For functional currency, the debit amount entered for General Ledger cash type accounts in the transaction entry table for the A/R invoice, credit, or receipt. The system automatically processes the debit amount for revaluations. For non-functional currency, the Source Receipts times the Exchange Rate.
Charges	For functional currency, the debit amount entered in the transaction entry table for the A/R invoice, credit, or receipt (Transactions>Accounts Receivable>Enter A/R Invoice, Enter A/R Credits, or Enter A/R Receipts). The system automatically processes the debit amount for revaluations (Activities>Revalue Multicurrency). For non-functional currency, the Source Charges times the Exchange Rate.
Source Currency	The source currency type associated with the transaction, such as USD, MXN, or CAD.
Source Currency Description	The description associated with the source currency, such as US Dollar, Mexican Peso, or Canadian Dollar.
Source Revenues	The credit amount entered for revenue type accounts in the transaction entry table for the A/R invoice, credit, or receipt. It follows the currency of the session.
Source Receipts	The debit amount entered for General Ledger cash type accounts in the transaction entry table for the A/R invoice, credit, or receipt. It follows the currency of the session.
Source Charges	The debit amount entered for Accounts Receivable type accounts in the transaction entry table for the A/R invoice, credit, or receipt. It follows the currency of the session.
Invoice/Credit Currency	The currency type, such as USD, MXN, or CAD, assigned to Accounts Payable or Accounts Receivable transaction lines.
Invoice/Credit Currency Description	The description associated with the invoice or credit currency, such as US Dollar, Mexican Peso, or Canadian Dollar.
Invoice/Credit Charges	The debit amount for the invoice or credit in the currency that the invoice was originally booked in.
Payment Method	The form of payment selected on the Receipt Writing form using Activities>Receipt Writing or Enter A/R Receipts form using Transactions>Accounts Receivable>Enter A/R Receipts.
{User Defined Field} - Customers	A customer type user defined field and its data. There is a separate column for each field.
{User Defined Field} - Transaction Documents	A transaction documents type user defined field and its data. There is a separate column for each field.
{User Defined Field} - Transaction Lines	A transaction lines type user defined field and its data. There is a separate column for each field.
{User Defined Field} - A/R Invoices	An A/R Invoice type user defined field and its data. There will be a separate column for each field.
{User Defined Field} - A/R Invoice Detail	An A/R Invoice Detail type user defined field and its data. There will be a separate column for each field.
{Custom Column}	A custom column that you created.

Use this tab to narrow down and more explicitly define the data to include in the report by selecting from the Available Filters.

Use this tab to designate the Group Sets for the report. Groups provide an alternate way of reporting summarized accounting data. Selecting a group code on the report is the same as filtering by group code on the entire report. Any accounts not included in a Group Set will not be included in the report. In order for groups to be applied to the report, the group selected on the Groups tab must also be selected in at least one of the following: Content, Filter, or Segment to Substitute for GL Segment.

Use this tab to set up any Available Options for the report.

Options	Description
Summarize Amounts	Select this option to add amounts together and display one line item with the total amount. All document information must be identical for the system to add items together.

Use this tab to change the font and page setup for a report.

Use this tab to secure the active report so that other users cannot save their changes to it. The user that selects the check box, and then saves the report, is the only user that can change or save it later. This check box cannot be deselected by any user other than the user that locked the report.

If an invoice has multiple receipts or credits, the invoice information will print for each receipt or credit. This means that the invoice or credit amount is added to the total multiple times. Therefore, the totals for the invoice and report are incorrect, and the following note will be added to the footer: "Partial Payments may cause totals to be overstated in the Revenues or the Charges column."
On the Filter tab, select Total Received to filter for the total amount paid or received for a Vendor or Customer between the From and Through dates. Enter an amount to filter for customers with that amount.
The functional currency was determined by the Administrator when the organization was created (File>New Organization>Functional Currency panel).